Complete Broking facilitates the sale/purchase of complex insurance policies, simple schemes and click and buy policies all from within the same interface from 100% broker led, to 100% client self-service as an enterprise-wide system for top 25 and smaller insurance brokers alike.
The insurance industry and Insurtech have not matured as quickly as the wider financial sector. There's a huge reliance on manual work and lots of useful and fragmented data. As transformation has accelerated, there's a massive focus on back office functionality and next to none on user interface design or the customer side.
This platform challenges the status quo and has been built user first from the outset. It's a powerful, AI-enhanced system capable of data collection, rating, payment, document creation, binding and ledger, with integration and automation points at every step.
Complete Broking is transacting over £300M annually across multiple portals, selling everything from car insurance to cyber insurance, home insurance to professional indemnity.
Complete Broking set out to upset the status quo. We created a system that is more akin to a retail headless eCommerce solution - one that could manage any nuance, be easy to follow for brokers, allow clients to self-serve purchase and mid-term adjustments, take payments, generate reports and integrate with almost every conceivable back office system, or multiple to create a middleware environment for large brokers with a complex IT ecosystem.
Complete Broking is more akin to a fully bespoke system than off-the-shelf software. It has all the benefits and flexibility of a bespoke system but with much lower user CapEx and a recurring revenue model for the founders.
Tens of thousands of policyholders use the system; retention rates are approaching 100%. The system transacts tens of millions in monthly revenue across the UK, Europe and Asia making it both a commercial and critical success.
Stunn continues to develop the Complete Broking platform, with a development roadmap reaching into 2025; adding additional functionality and customised workflows to suit a wider range of insurance customers.
Whether you need help with ideation and user research or developing a fully-fledged system, enterprise development like this has been the bedrock of our business since 1997. We work with medium and large businesses and well-funded start-ups and can assist through the full project lifecycle. Remember that we have replaced junior and outsourced teams with AI-based programming so that we can work quickly, accurately and at scale.
If you want to work with people who actually walk the walk and talk the talk, call Karl on 0121 616 0093 for a chat.
When you work with us, we're happy to share our near 30 years of warts and all experiences - we will pass on direct experience to try to make sure you're taking the right steps at the right time from design, development, launch and through to maturity.